Syncing Health for a Happier Life
The medical industry lacks accessible, user-friendly platforms that connect patients with healthcare providers efficiently. Current systems are fragmented and difficult to navigate.
Create a comprehensive medical management platform that makes healthcare more accessible to the public through intuitive design and seamless user experience.
Streamlined healthcare access, improved patient-provider communication, and better health outcomes through digital innovation.
Identified project statements.
Conducted initial market research, collected user feedback, and identified pain points.
Create wireframes and low-fidelity designs.
Conducted qualitative and quantitive research methods in the testing phase with each iteration.
Designed three inter-connected systematic designs to fulfill the user's needs in different roles.
Create illustrations that demonstrate workflow of the product.
Create a sitemap that visualizes the product's hierarchy
We designed three interconnected systems for this project: a patient-side mobile app, a wearable smart watch app, and a management system for providers.
Medisync offers a Widget function, so users can link their smart watch with Medisync to monitor their dynamic health situation; when a heart rate alert is detected, medisync will alert the user while asking permission to send an alert to the doctor.
Doctors can manage and view their patient's profile by our office system, the office system including but not limited of a dynamic health data visualization, patient's appointment data, medicine use, medical schedule and patient's medical document.
The mobile app of medisync will letting uses make medical appointment aligns with their life, they can also track their feelings and medical history on the app, the medical profile will letting uses upload their insurance information to the office system, decreasing the redundant process when check-in the clinic.
Follow Jake's experience as he navigates healthcare with Medisync
Jake is a patient who has cardiovascular disease
Recently, He just moved to a new state
It is hard for Jake to find a reliable and suitable hospital to continue treatment in the new place.
But luckily, through medisync Jake found a hospital that offers great services.
Jake transferred his medical documents, and upload his insurance information through medisync while booking his first appointment.
So he doesn't need to fill out his basic information like insurance again in the new hospital.
After Jake finished his first appointment, He connected with his doctor in medisync and applied Medisnyc's widget with his Apple watch.
One day, he noticed that his watch generated an alert.
So Jake sent this abnormal health data to his doctor through medisync.
Dr. Kim noticed Jake's abnormal data
She contacted Jake to discuss about his case then.
Through Medisync, Jake got an effortless and seamless treatment!
“ I have a heart disease, I wish there are an app that can actively help me track my health status everyday ”
Writer
“I have couple kids, it is hard for me to organize every kid’s history medical case”
Housewife
“It is very troublesome to search for referral patients' historical medical records. I hope there is a way that allows me to better manage my work and patients' medical records.”
Nurse
We conducted user testing research after the low-fidelity prototypes finished; the research combined quantitative and qualitative research methods. Thanks to the 30 total participants who joined this research.
Key insights from user interviews and testing sessions
I like this function, it's easy for me to check my family member's health situation.
Noah I like this function, but I have some privacy concerns.
Rayna I think it can help me a lot. I wish this function could be grounded so that I can remotely check my grandparents' health situation in China.
Jay It's great, but I have a question: what should I do if I see an alert about my family's abnormal data? Will there be a button to notify the doctors?
Lily I think it's pretty easy for me to finish this task. I like the design that allows me to choose to upload my medical profile during the booking process.
Ava Great experience, but I think it would be better if I could make an appointment directly with the doctor.
Mia Overall, it was a good experience, but it took me a while to find the meaning of green symbol of the calendar.
Steve I believe this function is effective as a medical student. However, I think there is a hierarchical issue with the system. For example, the functional needs of nurses, doctors, and hospital administrators are different, but the current system mixes these functions together.
Noah Yeah, I think it works. I like the file management function.
Rayna I think it's great. It's easy for staff to manage the appointment slots, but there is too much information in the patient profiles.
Katie 
Patient-side mobile app for appointment management and health tracking
Provider-side desktop system for patient management and health monitoring
